FAQ's & Pricing Info
SpaceTogether is a platform that connects providers (businesses or individuals with spaces to rent) and renters looking for flexible space solutions. Providers can list their spaces, and renters can find and book spaces tailored to their needs.
We tested allowing providers to list on our platform without training, and we found that those who completed our training excelled in reaching their revenue and community impact goals. In fact, the training often paid for itself within the first few months.
On the other hand, providers without training frequently experienced less-than-desired results, with many becoming discouraged. The challenges they faced were issues that could have been easily resolved with proper training.
Our training offers a clear, easy-to-implement system for navigating an otherwise complex process. This approach benefits our providers and ensures that renters have a consistently excellent experience. We teach you how to assess and prepare your space, set up proper security, establish safe contract terms, and market your space using the proven practices we've developed.
All renters are verified and go through our platform’s security checks to ensure they’re trustworthy. You can also meet them in person before confirming any bookings.
Any flexible or underutilized space! We have seen clients successfully share churches, gyms, offices, studios, kitchens, parking lots, fields, restroom facilities, conference venues, and more! We've even had people rent a large closet converted to a office for $700 a month! No space is too small...
Absolutely. All our users identites are vetted, and we handle all payments securely.
Absolutely! One of the main benefits of using SpaceTogether is the ability to rent out different parts of your space to multiple renters simultaneously. For example, you could rent out your gym for personal trainers, your kitchen for catering businesses, and your conference room for meetings all at the same time, maximizing your revenue.
That’s exactly what our training is designed to help you with. We teach you how to effectively market your space using techniques we’ve tested and proven to work. From creating attractive listings to understanding pricing strategies, we’ve got you covered every step of the way.
We attract a diverse range of renters, including personal trainers, yoga instructors, caterers, startup companies, freelancers, and even non-profits. Space needs vary from office use to commercial kitchens and studio rentals, so no matter what your space is, there's likely someone looking for it.
Our training will guide you through the process of assessing your space to ensure it’s rental-ready. We’ll help you determine pricing, safety protocols, and marketing strategies to make your space attractive to renters. Plus, you’ll learn how to prepare your space for different types of users, depending on your target market.
By offering flexible spaces to local entrepreneurs, non-profits, and small businesses, you're supporting the growth and sustainability of your community. Unused spaces can be turned into resources, helping individuals and businesses thrive while building lasting connections and making an impact.
With SpaceTogether, you have complete control over your schedule. You can rent your space as frequently or infrequently as you’d like. The flexibility we offer means you can still use your space for your own needs while generating income during times when it's not in use.
SpaceTogether provides a professional and secure platform that protects both providers and renters. Unlike Craigslist, where security and verification are minimal, SpaceTogether verifies renters, offers secure payments, and ensures both parties have the right agreements in place. We also offer support and training, which you won’t find on other platforms.
A: Your subscription activates when you publish your first space, which happens after you submit the space and it is approved by an admin. Enterprise subscriptions are billed yearly.
After you complete the training, we will send you your enterprise ID, and instructions on how to sign up.
The registration page can be found here - Provider Registration
You will be required to provide some information when registering. While some steps, like linking your Stripe account, can be skipped during registration, you must complete these steps, including identity verification, before your space can go live.
If you need help with onboarding, please reach out to us at support@spacetogether.com and we will be happy to help.
A: Your subscription is inactive because you do not have any active spaces listed. Subscriptions only activate once you have published at least one space.
A: All providers, including enterprise providers, must verify their identity and set up a Stripe account.
A: The space will be reviewed by an admin. Once approved, it becomes active, your subscription activates (for enterprise providers), and renters can book the space.
A: Your space won’t be visible until:
- You verify your identity.
- You complete your Stripe account setup.
- Your space is submitted and approved by an admin.
A: Payouts are processed through Stripe and transferred directly to the bank account linked to your Stripe account.
A: Regular providers are charged a one time $75 activation fee when you list your first space and it is approved by our admin.
However your subscription only begins once you approve your first rental agreement with a renter. After your first rental agreement, your subscription starts, and the cost is $150/month.
After you complete the training, we will send you your an Enterprise ID, and instructions on how to sign up.
The registration page can be found here - Provider Registration
You will be required to provide some information when registering. While some steps, like linking your Stripe account, can be skipped during registration, you must complete these steps, including identity verification, before your space can go live.
If you need help with onboarding, please reach out to us at support@spacetogether.com and we will be happy to help.
A: Your subscription is inactive because you do not have any active spaces listed. Subscriptions only activate once you have published at least one space.
A: All providers, including enterprise providers, must verify their identity and set up a Stripe account.
A: The space will be reviewed by an admin. Once approved, it becomes active and renters can book the space.
If this is your first listing, your $75 dollar activation fee will be charged when the space is approved, but your subscription won't start until you have your first renter.
A: Your space won’t be visible until:
- You verify your identity.
- You complete your Stripe account setup.
- Your space is submitted and approved by an admin.
A: Payouts are processed through Stripe and transferred directly to the bank account linked to your Stripe account.
A: You can create account by going through our registration page here : Renter Registration
You can skip some elements of the registation process when signing up, but you will need to finish the steps before it will let you send a offer on the space.
A: Renters are charged as follows:
1. For long-term rentals, the total monthly cost is agreed upon during the offer and negotiation process. Payments are charged monthly.
2. For single events or short-term bookings, the rental fee is based on the agreed-upon total cost for the hours booked.
A: Costs are calculated based on the type of rental:
- For long-term rentals, the monthly price is negotiated, and renters are billed monthly.
- For single events, the cost is calculated based on the hours or terms agreed upon by the provider and renter.
A: Renters can submit an offer to the provider for the total cost of the rental. The provider can either accept the offer, counter it, or negotiate a different price through the platform’s lead manager.
A: Identity verification is a mandatory step before you will be able to make an offer on a space.
A:
1. Renters link their payment method during registration.
2. Renters verify their identity to find and put an offer on a space.
3. Payments are processed through Stripe when the booking is finalized.
4. For ongoing rentals, payments are charged monthly for the agreed-upon price.
5. Receipts and booking confirmations are sent automatically.
A: The security deposit will be charged at the same time as the first booking fee.
A: For recurring bookings:
- If you cancel with more than 30 days' notice, the cancellation is automatically approved, and the last payment will be prorated.
- If you cancel with less than 30 days' notice, the provider must approve the cancellation.
- Renters must provide at least 2 weeks' notice to avoid leaving providers in a difficult position. This helps ensure a fair process for both parties.
A: Renters will be charged:
1. The prorated amount for the first booking on the day the rental begins.
2. Recurring payments on the 1st of each month for ongoing rentals.
3. A prorated amount for the final month if the rental ends mid-month.
A: The provider will manually refund the security deposit after they verify that the space is in good condition and nothing is damaged or broken.
Payment Flows
- For long-term rentals: Payments are charged monthly based on the agreed-upon total cost.
- For single events: Payments are charged based on the agreed-upon hours or terms.